They are the folks that define the requirements for the software. So that starts right up front They then work with the programmers to take the business requirements and turn them into a technical specification. Then when the programmers are done, they make sure that what was coded actually meets the business requirements.
That tends to just be a portion of what Business Analysts do- but it is really the Business Analysis part of the job. The job often also does some project management, QA Testing, Training, software documentation, bid preperation, and pre and post implementation support. They tend to be software superusers and technology generalists, with a business background as well as technology.
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